Money Back Guarantee & Return Policy
100% No-Risk Promise
Order right now with confidence!
At Alchemy Labs, your satisfaction is our guarantee. Try out your order and if for any reason you are not completely satisfied, ship back what is left within thirty (30) calendar days from the purchase date for a refund! Simply contact us by replying to your order confirmation email, or via email@example.com with your order number and reason for your return, and we'll take it from there!*
Please note that Alchemy Labs' return policy does not apply to clearance items, merchandise, or supplements purchased during sales events, such as Buy One Get One. We are not responsible for lost or damaged shipments during the return process. Additionally, the following limitations may apply:
- Requests due to flavor preference
- Abuse of policy
- Containers returned containing anything other than stated product on container
Our Return Policy & Outside Online Sales
Alchemy Labs has a strict policy relating to online sales. Any Alchemy Labs product found on sites such as eBay, Amazon, retailers' pages, or any website other than www.alchemylabsnutrition.com may not be sold by an Authorized Retailer. As such, online purchases made via sites other than the official Alchemy Labs website will not be covered by our money back guarantee and should be returned to the original seller. This policy was enacted due to the unfortunate possibility that items purchased outside of our website may not be actual Alchemy Labs products. In reality, these products could be counterfeit, tampered with, damaged, or beyond their expiration dates and should not be consumed, so please protect yourself and Alchemy Labs by only purchasing from Alchemy Labs or an authorized retail store.
*Refunds are processed via the original payment method and may take 3-5 business days to appear once initiated, depending on your financial institution. The full refund is for the total purchase price less any shipping fees. We do not accept returns of products shipped internationally.