Money Back Guarantee & Return Policy
100% No-Risk Promise
Order right now with confidence!
At Alchemy Labs, your satisfaction is our guarantee. Try out your order and if for any reason you are not completely satisfied, ship back what is left within thirty (30) calendar days from the purchase date for a refund! Simply contact us by replying to your order confirmation email, or via firstname.lastname@example.org with your order number and reason for your return, and we'll take it from there!*
Though we try our very best to ensure all of our customers are completely happy, please note that Alchemy Labs' return policy does not apply to clearance items, merchandise, or supplements purchased during sales events, such as Buy One Get One. We are also not responsible for lost or damaged shipments during the return process. Additionally, the following limitations may apply:
- Requests due to flavor preference
- Abuse of policy
- Containers returned containing anything other than the product stated on the label
Our Return Policy & Outside Online Sales
Alchemy Labs has a strict policy relating to online sales. Any Alchemy Labs product found on sites such as eBay, Amazon, retailers' pages, or any website other than www.alchemylabsnutrition.com may not be sold by an Authorized Retailer. As such, online purchases made via sites other than the official Alchemy Labs website will not be covered by our money back guarantee and should be returned to the original seller.
This policy was enacted due to the unfortunate possibility that items purchased outside of our website may not be actual Alchemy Labs products. In reality, these products could be counterfeit, tampered with, damaged, or beyond their expiration dates and should not be consumed, so please protect yourself and Alchemy Labs by only purchasing from Alchemy Labs or an authorized retail store.
Looking for an authorized retailer near you? Shoot us an email at email@example.com or message via chat or social media with your city and state, and we'd be more than happy to see if we sell to any stores in your area!
*Refunds are processed via the original payment method and may take 3-5 business days to appear once initiated, depending on your financial institution. The full refund is for the total purchase price less any shipping fees. We do not accept returns of products shipped internationally.